Regarding COVID-19: All parties are limited to a MAXIMUM of 20 guests, adults and children included. If our staff members arrive and find that this policy has not been followed, they will leave the event and no refund will be issued.
Performer Safety/Weather Conditions: For the sake of the safety of our clients, performers, and families during the COVID-19 pandemic, all parties must take place outdoors until further notice. If there is any form of inclement weather (rain, hail, wind, snow, etc., with any level of severity. the client assumes full responsibility to provide coverage (party tent, covered deck, etc). If we arrive at a party to find that it is in violation of this policy, we will leave the event and no refund will be issued.
Travel Charges: Please note that parties farther than 10 miles from our headquarters in Ogden will be charged an extra fee of $1.50/mile outside of the 10 mile radius.
Payment: Within 24 hours of submitting your booking form, you will receive an emailed invoice for your total. This invoice must be paid within 48 hours of receipt or your time will be forfeitted. Your party time and date is not guaranteed until your payment has cleared. Cleared payment secures your booking, and indicates agreement to the terms and conditions listed here.
Cancellations/Rescheduling: NUPP will NEVER initiate a cancellation. We do not refund client-initiated cancellations. In the event that a client wishes to reschedule their party, NUPP must be notified at least 24 hours before the original party time. The client accepts full responsibility for finding an alternate time/date/venue. In the event of a client-initiated cancellation or attempted rescheduling with less than 24 hours notice, all payments will be forfeit and neither party will pursue legal action against the other.
Performer Interactions: From the moment of arrival until departure, our performers will remain in character! Please refrain from referring to the performer by their given name, or asking questions about the costume or company. We would be happy to answer these questions outside after the party with no little eyes or ears nearby or via e-mail or Facebook. Please help us to keep the magic alive!
Performer Requests: While we do our best to accommodate special requests, we cannot guarantee requests for specific performers. All of our performers are beautiful, highly trained entertainers and actresses.
Party Host: Most parties will include a party host. The party host will be there to help both parents and performers set up and clean-up activities, and answer any questions they might have to help the performers stay in character. While Northern Utah Princess Parties strives to have a host at every party, it is not always possible. Your party will still run smoothly and efficiently.
Gratuity: Gratuity for the performers is by no means required, but if you feel the performers were exceptional in their work, it is always appreciated.
Photos: Northern Utah Princess Parties reserves the right to use photos taken by our hosts at parties/events on their website/other media.
Substance Use: We do not allow smoking, alcohol, or the use of any other substance while our performers are in attendance at a party. Any guest smoking or drinking will be asked by the Character Host to step outside. For the safety of our performers and equipment, parties cannot be held in a room that is stained by cigarette smoke. An alternate venue must be found by the client if the space smells of cigarettes. Failure to comply will result in the character leaving the party immediately with full compensation from the client.
Pets/Animals: For the protection of our performers and of our gowns, pets are to be leashed and away from the Character. The Character Host will ask any unleashed pets to be leashed or removed from the party space. Failure to comply will result in the character leaving the party immediately with full compensation from the client.
Absentee Adults: If we arrive at a party and the client is not consistently present in the party room to attend to any basic needs of the children, we reserve the right to leave the party immediately with full compensation from the client. This includes but is not limited to cleaning up bodily fluids, tending to upset children, etc.
Performer/Host Rights: If at any time a performer/host feels that they are in a threatening, hostile, unsafe, harmful, hazardous, or unsanitary environment, that performer/host retains the right leave with full compensation from the client. This includes but is not limited to any form of sexual harrassment, inclement weather of any sort (see above), verbal or physical abuse, etc. The performer/host also has the right to refuse to perform services if the client is negligent, absent, inattentive, disrespectful, and/or inebriated or under the influence of any foreign substance.
Liability: NUPP is not liable for any injury or illness sustained/contracted during a party.
Force Majeure: If either party must cancel the engagement due to an “Act of God”, “Force Majeure”, riot, strike, epidemic, or by the order of any public authority, a “rain date” may be arranged on an available date. If no date can be settled upon, this contract shall become null and void, all deposit and balance payments shall be refunded, and both parties shall have no further legal recourse against each other.
Waiver of Breach: The client understands that waiver of breach of any one of these policies does not indicate waiver of any future vioations during the party or at future parties.
Disclaimer: It is not the intention of Northern Utah Princess Parties to violate any copyright laws. Our characters are not name brand copyrighted characters. Our characters are generic inspiration gathered from the most popular fairytale characters. Any resemblance to nationally known copyrighted characters is incidental.